Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Option Genius in Phoenix, Arizona - No response to legitimate questions &concerns

1.0
Details
Misrepresented how they interact with their clients. Only responded by email finally after 30 day trial period regarding the setup of auto trading. Then they only continued to reply by passing the buck to my broker, eOption. eOption states that it is the responsibility of OptionGenius to assist me in setting up the parameters & recommendations on the required form for auto trading. Avoid this rude company that treat their customers like cattle. There are many groups out there that offer a polite & accurate service on a personal basis. they just post a trade and expect their members to do all of the work.
View full review
Review
#1616375 Review #1616375 is a subjective opinion of poster.

Option Genius - Signed up for program after reading there was a 30-day review period. Turns out the review period was for a different program offered by the same company. Ask for a refund of my $4800.

1.0
Details
After hearing nothing from them when submitting my cancellation notice w/in the time period, I finally found an email address (wasn’t easy). I contacted them and ask for a full refund since they had done absolutely nothing in 28 days. They responded that I should have read the small print of their terms agreement which apparently indicated that no refunds for any reason would be provided. (Other programs that they have definitely DO have cancellation and refund policies in their terms of agreement.). This certainly wasn’t obvious or I would never have signed up with such an unscrupulous company. So now I’m stuck for $4800 with zero to show for it. I wouldn’t recommend this outfit to my worst enemy. STAY AWAY FROM THEM.
View full review
Review
#1598079 Review #1598079 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$4800
Preferred solution
Full refund

Option Genius in Cathedral City-Palm Desert, California - Refund "IF" you have a loosing trade. But no trades in months.

Option Genius - Refund "IF" you have a loosing trade. But no trades in months.
Option Genius - Refund "IF" you have a loosing trade. But no trades in months.
Options Genius offers a refund if you have a loosing trade in the first month. BUT their have been no trade recommendations in months. I guess that's one way to scam people out of money.
View full review
Review
#1575350 Review #1575350 is a subjective opinion of poster.
Cons
  • Offer nothing for a fee
Reason of review
Poor customer service
Loss
$49
Preferred solution
Quit scamming people

Option Genius in Nashville, Tennessee - To cancel my subscription

Nobody answer the phone. There was a recording but I wanna speak with someone.
View full review
Review
#1569323 Review #1569323 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Full refund

Option Genius - Options Genius ripoff

Three prior years had glowing reports of making subscribers to auto trade options over fourteen percent. This past year 2017 due to his poor picks I made one percent. Six trades he wrote were five times the risk my account could handle so the broker rejected them, but I still had to pay fees to the auto-trade company and to Options Genius for the picks I could not use. He knew the the account perimeters as Options Genius told me how to set up the account. The fees to the auto trader Global Auto Trade were over $600. The broker Interactive Brokers was to charge $1 per trade but many of the iron condor trades were charged to me at $1.95. This brokerage is extremely difficult to get on the phone and then disrespects you when you ask a question. Use my experience to protect yourself from this ripoff.
View full review
1 comment
Anonymous
#1594766

Auto trade? Never.

Unless you are part of the HFT algos. Iron Condor is a 4 legged trade. $1.95 for four legs is an extreme bargain. Traders must take responsibility for their own accounts even when using the services of a "trading guru".

Naked trades like strangles, or wide spreads will incur significantly higher risk and thus buying power reduction per trade than narrower spreads.

The narrower spreads have better probability of profit at the cost of significantly lower potential profit per trade. Regardless, it is the account owner/trader's responsibility to understand "buying power required/reduction" per trade.

Review
#1199798 Review #1199798 is a subjective opinion of poster.
Product
Option Genius Course
Reason of review
Not as described/ advertised
Loss
$2000
Preferred solution
Let the company propose a solution

Compare Option Genius to

Optionsxpress
Optionsxpress
9 reviews
1.0
Compare